Quality Resource Management (QRM) is the nation’s premier full-service incident response center
QRM services all lines of insurance claim intake. We are specialists to the insurance industry, focused on intake and distribution of claim information.
The Solution to Your Customers’ Claim Experience
QRM is a 24/7/365 intake and response center with the highest quality customer claim experience. As a ONE touch, ONE call claims reporting solution, we have built our reputation over the past 20 years at being the best at Receiving, Reacting, and Notifying. We work with some of the world’s most reputable Carriers, TPAs, and Employers.
Why QRM?
Our People
Each of QRM’s employees starts as an intake specialist and makes a career here. This creates a company of individuals that truly understand how to solve client issues effectively and leads to our remarkably low annual turnover of less than 8%.
Customization
QRM collaborates with you to ensure the QRM solution fits your needs and your environment, with the preference of operating directly within your system. Operating within your system allows us to be dynamic with more complex workflows while keeping data safely secured in your environment.
Flexibility
QRM has built an internal operating structure that allows for flexibility in program changes. Typically changes within our workflow are discussed in terms of hours and days, not weeks and months.
THE QRM GUARANTEE
